ERP Support Analyst
Hantsport, NS
Meridia Recruitment Solutions has partnered with CKF Inc. on their search for an ERP Support Analyst to join their team.
CKF Inc., a leader in Canada’s molded pulp, foam, and RPET industry is a company with a strong commitment to safety and Continuous Improvement. CKF Inc., has plants located in British Columbia, Ontario, Nova Scotia and the states of Iowa and Texas, manufacturing numerous types of food packaging and protective packaging.
CKF is seeking an ERP Support Analyst to join their team in their Hantsport plant. Reporting to the Manager of ERP Systems and Data, this role serves as the primary point of contact for ERP-related inquiries, issues, and change requests.
As the ERP Support Analyst, you will provide functional and technical support to end users across key business areas including purchasing, inventory, production, and warehousing. You will be responsible for diagnosing system issues, analyzing data, and occasionally debugging code to identify and resolve problems. Your work will be essential to ensuring the reliability, accuracy, and smooth operation of our ERP system on a daily basis.
Key Responsibilities:
Qualifications:
The successful candidate will be required to provide a clear criminal background check.
To express interest in this opportunity please apply online by clicking “Apply Now” below:
For more information about this exciting opportunity please contact Jamie Grant, Partner, at jgrant@kbrs.ca or Nick Leadbetter, Senior Recruitment Specialist, at nleadbetter@kbrs.ca. If you require accommodation to participate in the recruitment process, please let Nick know.
Meridia Recruitment Solutions connects leading organizations with top talent by building strong relationships and creating ideal matches with candidates because we are only successful when you are. We appreciate your interest in this opportunity.
To learn more about Meridia Recruitment Solutions, our job opportunities, and career advice we invite you to explore our site and subscribe for career alerts.
Hantsport, NS
Meridia Recruitment Solutions has partnered with CKF Inc. on their search for an ERP Support Analyst to join their team.
CKF Inc., a leader in Canada’s molded pulp, foam, and RPET industry is a company with a strong commitment to safety and Continuous Improvement. CKF Inc., has plants located in British Columbia, Ontario, Nova Scotia and the states of Iowa and Texas, manufacturing numerous types of food packaging and protective packaging.
CKF is seeking an ERP Support Analyst to join their team in their Hantsport plant. Reporting to the Manager of ERP Systems and Data, this role serves as the primary point of contact for ERP-related inquiries, issues, and change requests.
As the ERP Support Analyst, you will provide functional and technical support to end users across key business areas including purchasing, inventory, production, and warehousing. You will be responsible for diagnosing system issues, analyzing data, and occasionally debugging code to identify and resolve problems. Your work will be essential to ensuring the reliability, accuracy, and smooth operation of our ERP system on a daily basis.
Key Responsibilities:
- Act as the first point of contact for ERP-related issues and change requests.
- Troubleshoot and resolve user issues across purchasing, inventory, production, warehousing, and related business areas.
- Investigate data and process discrepancies to identify root causes and implement effective solutions.
- Debug ERP code or perform light development work (minor edits or adjustments) when required.
- Document issues, resolutions, and best practices to maintain consistency and knowledge sharing.
- Collaborate with business users, IT, and developers to support problem-solving and small system enhancements.
- Assist with system testing, updates, and process improvements.
- Provide user guidance and training as needed to improve ERP understanding and utilization.
Qualifications:
- Education: diploma or degree in Information Systems, Computer Science, Business Administration, Business Intelligence and Analytics or a related field, or an equivalent combination of education and experience.
- Strong analytical and troubleshooting ability: a logical, self-motivated thinker who can trace issues through complex business processes to identify root causes and implement effective solutions.
- End-user support focus: patient, approachable, and able to clearly explain and understand business processes such as purchasing, transfers, production, and inventory management.
- Light technical aptitude: comfortable reading and debugging code, making minor adjustments, and collaborating with developers when deeper changes are required.
- ERP process understanding: Comprehensive knowledge of how transactions flow across a manufacturing ERP environment (purchasing → receiving → inventory → production → shipping → GL). Able to trace and troubleshoot issues through interconnected business processes in a 24/7 operation.
- Experience: minimum 2+ years in ERP support, application support, or related IT/business systems role.
- Communication skills: excellent written and verbal abilities with strong attention to detail.
- Mindset: naturally curious, proactive, and analytical; takes ownership in solving complex problems and improving processes.
The successful candidate will be required to provide a clear criminal background check.
To express interest in this opportunity please apply online by clicking “Apply Now” below:
For more information about this exciting opportunity please contact Jamie Grant, Partner, at jgrant@kbrs.ca or Nick Leadbetter, Senior Recruitment Specialist, at nleadbetter@kbrs.ca. If you require accommodation to participate in the recruitment process, please let Nick know.
Meridia Recruitment Solutions connects leading organizations with top talent by building strong relationships and creating ideal matches with candidates because we are only successful when you are. We appreciate your interest in this opportunity.
To learn more about Meridia Recruitment Solutions, our job opportunities, and career advice we invite you to explore our site and subscribe for career alerts.
