Operations Coordinator

Operations Coordinator 
techNL
St. John’s, NL 
Reference #NH-TNL-8256

Are you a detail-oriented professional with a passion for streamlining operations and enhancing organizational efficiency? Do you excel in dynamic environments where your coordination skills can make a significant impact? If so, techNL invites you to apply for the role of Operations Coordinator.

techNL is a not-for-profit membership association that accelerates the growth of the tech sector in Newfoundland and Labrador. In collaboration with its network of members and partners, techNL provides business growth services, visibility, and a collective voice to tech and tech-enabled companies in Newfoundland and Labrador with a vision to make Newfoundland and Labrador the most sought-after Canadian tech ecosystem, globally recognized for its collaborative community, diversity, and quality of life.

Meridia Recruitment is excited to partner with techNL in seeking an Operations Coordinator to join their team! Reporting to the Manager, Finance and Administration, the Operations Coordinator will play a pivotal role in ensuring the smooth day-to-day operations of techNL. This role involves coordinating various administrative and operational tasks, supporting financial processes, managing vendor relationships, and contributing to the overall efficiency of the organization.

What You Will Do:

• Finance and Accounting: Assist with purchasing processes, manage vendor relationships, monitor and follow up on membership dues and sponsorships, prepare invoices, and support grant application processes.
• Membership Administration: Manage the association's CRM system, process new membership applications, support the onboarding process, and ensure member data is accurate and up to date.
• Operational Support: Provide administrative support for events, assist with new hire onboarding, manage the CEO's calendar, arrange for contract signatures, take meeting minutes, make travel arrangements, and oversee IT services.
• Office Management: Monitor shared inboxes and calendars, handle room bookings, manage supplies inventory, answer phone calls, and support visitors to the office.
• Additional Duties: Participate in special initiatives and perform other duties as required.

Who You Are:

• Education: A degree or diploma in business administration, operations management, or a related field is considered a strong asset; equivalent relevant experience may be considered in lieu of specific education requirements.
• Experience: Demonstrated experience in office administration, operations coordination, or a similar role, preferably within the tech or nonprofit sector.
• Organizational Skills: Exceptional ability to manage multiple tasks, prioritize effectively, and maintain meticulous records to ensure smooth operational workflows.
• Technical Proficiency: Proficient in Microsoft Office Suite and familiar with CRM systems (e.g., GrowthZone) and financial software (e.g., QuickBooks Online); ability to quickly learn new technologies.
• Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with internal teams, members, partners, and vendors.
• Problem-Solving Abilities: Strong analytical and critical thinking skills to identify issues, develop solutions, and implement improvements in operational processes.
• Adaptability: Flexible and responsive to changing priorities and demands in a fast-paced environment; capable of managing unforeseen challenges.
• Team Collaboration: Demonstrated ability to work collaboratively within a team, contributing to a positive and productive work environment.
• Attention to Detail: High level of accuracy and attention to detail in all aspects of work, ensuring quality and consistency in outputs.
• Self-Starter: Proactive and dynamic, with the ability to take initiative and work independently with minimal supervision.

Why Join techNL:

• Impact: Play a key role in the growth and development of Newfoundland and Labrador’s tech ecosystem.
• Collaborative Environment: Be part of a dynamic, innovative team that values learning, diversity, and continuous improvement.
• Competitive Compensation: Enjoy a competitive salary, benefits package, and opportunities for professional growth.

Note on Qualifications:

Don’t meet every single requirement? Studies show that equity-deserving individuals are less likely to apply unless they meet every qualification. techNL encourages applicants from all backgrounds to apply, even if their experience doesn’t perfectly align with every requirement. You may be the right fit for this or another role!

All qualified candidates are encouraged to apply; preference will be given to applicants legally entitled to work in Canada. techNL is committed to employment equity and diversity and encourages applications from all qualified candidates, including women, 2SLGBTQIA+ individuals, Indigenous peoples, visible minorities, racialized people, and people with disabilities. Applicants may request accommodations for the application or interview process.

Additional Details:

• This role is a full-time contract position until March 31, 2030
• This position involves working primarily in-person at the office
• The role includes a mandatory group health benefits plan.
• 3 weeks paid annual vacation included.

To express interest in this opportunity, click on the Apply Now button below. To learn more, contact Caroline Aciely at caciely@kbrs.ca. If you require accommodation to participate in the recruitment process, please let us know.