Head of Corporate Communications

Sales, Marketing & Communications
New Brunswick
Newfoundland and Labrador
Nova Scotia
Prince Edward Island
Remote In Canada
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Head of Corporate Communications

Remote or Hybrid (ON, QC or Atlantic Canada)
Reference #SM-16328

On behalf of our client, we are currently recruiting for a Head of Corporate Communications to join their team of dedicated professionals. This is a remote or hybrid role able to be based out of Ontario, Quebec or Atlantic Canada.


Reporting to the Chief Brand & Reputation Officer, and as part of the Brand and Communications Department the Head of Corporate Communications plays a critical leadership role in building and protecting the companies brand and ensuring best in class employee engagement through effective communications strategy. The Head of Corporate Communications is accountable for engaging their more than 7,500 employees – from corporate office functions to customer and patient support, including contact centers, dispatch, and frontline staff – as well as clients, stakeholders and communities across Canada. This role oversees a talented team of internal and external communications professionals across the regions where they do business and also has accountability for translation services.




• Accountable for enterprise-wide communications in relation to overall strategy and corporate plan, including promoting culture, goals, and values through multiple communication methodologies and channels
• Oversee the development of fully integrated communications strategies to advance business priorities across their delivery operations, including comprehensive stakeholder relations strategies as well as the organization’s approach and messaging related to diversity, equity and inclusion and the companies impact in the communities they serve
• Play a critical role in supporting leaders and their teams through their evolution of work across multiple geographies as they envision their new, mostly flexible work model for corporate staff; this includes assessing and enhancing internal and external tools
• Actively engage with partners to ensure aligned and consistent messaging
• Act as an active member of the leadership team, partnering effectively with cross functional colleagues across the business while enhancing their overall collaboration and awareness of business priorities
• Act as a key member of the business continuity team, leading crisis communications strategy, media training, and response across the enterprise; this includes identifying and acting as a corporate spokesperson, as required
• Provide strategic communications counsel on reputational issues and work closely with Senior Leaders on leadership communications, including internal and external announcements, change management, and overall business
• Play a critical role in contributing to the overall achievement of the business growth and objectives of the organization

As the ideal candidate, you are an inspiring leader with the ability to motivate and develop their team. You possess 7-10 years progressive experience in related communications roles in a corporate and/or operations environment, with a minimum of 5 of those years in a leadership capacity. Experience operating within a matrixed, multi-site and virtual environment is essential. As a trusted advisor to senior leadership with extensive experience and strong instincts in managing reputational challenges and crisis communications, you are a good listener with the ability to build effective relationships and influence multiple constituencies including senior leadership, colleagues, and staff. Politically astute with sophisticated judgement and discretion, you possess strong business acumen and are both organizationally and technologically savvy, including experience with emerging internal and external collaboration tools and technology. Proficiency in internal and external communications, including experience in developing and implementing national and regionally based communications strategies, will be key to success in the role. A Degree in Communications or equivalent experience is required. A Master’s Degree in Business or Communications, along with Bilingualism (English/French), will be considered strong assets. Experience in the insurance and/or health care delivery sectors in relevant markets will be preferred.


To express interest in this opportunity please apply online directly by clicking 'Apply Now' below.


If you have any questions, please contact Brittany Beale, Consultant at bbeale@kbrs.ca or Scott McGaw, Partner at smcgaw@kbrs.ca. If you require accommodation to participate in the recruitment process, please let us know.


Meridia Recruitment Solutions connects leading organizations with top talent by building strong relationships and creating ideal matches with candidates because we are only successful when you are. We appreciate your interest in this opportunity.

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